Comentários Recebidos
Estes são alguns dos muitos comentários que recebemos de proprietários satisfeitos com as nossas harpas paraguaias.
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Reporto-me a todos os artífices que participaram da fabricação da harpa que recebi ontem, com imensa alegria, das mãos do Sr. Enrique Cesar Granese e sua delicada esposa.
Agradeço pela majestosa beleza do instrumento e cumprimento aos que conceberam a existência dessa Lutheria e a todos os seus funcionários pela maestria com que realizam seu trabalho.
Aproveito para parabenizar ao Sr Gustavo por sua parceria com o Sr. Enrique, cuja educação, sensibilidade e profissionalismo nos deixaram encantados. A cada pergunta que fizemos pudemos contar com suas respostas prontas a nos esclarecerem. Durante todo o processo, desde a encomendado instrumento até o glorioso dia do recebimento nós nos sentimos seguros e muito bem atendidos.
Obrigada. Estou muito feliz.
Os artistas dos quais desconheço o rosto, mas posso imaginar a alma, terão o meu eterno agradecimento. Sua habilidade e paciência no trato com as madeiras, os detalhes dos ornamentos, a delicadeza das pinturas e do verniz, a montagem do instrumento, enfim, todo o carinho e a competência com que construíram a minha harpa são merecedores de elogio.
Agradeço também ao mensageiro que veio trazer o meu ´presente´até São Paulo.
Que Deus abençoe a vida de todos e de cada um com a dádiva da saúde, com a preciosa bênção da paz familiar, da prosperidade em todos os sentidos e muita, muita alegria de viver. Falo em meu nome e em nome do meu amado esposo Guilherme.
Cordialmente,
Maria Cecília Carvalho do Nascimento Vieira
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Olá sr. Granese.
Gostaria de agradecê-los pela harpa. Realmente estamos muito satisfeitos com o instrumento que para mim tem um valor inestimável. Meu pai gostou bastante e ficou surpreso com as chaves de semitom. Quando eu explicava como funcionavam ele não entendia. Viu a harpa e ficou surpreso mesmo! Achou perfeito o acabamento. Gostamos bastante do trabalho de voces e de sua honestidade. Obrigada por tudo. Quando alguém precisar de uma harpa eu indicarei voces. Quem sabe um dia terei uma céltica grande para tocar também em outro estilo. Se bem que, estou estudando nessa mesmo. Heh.
Obrigada e bom dia!!
Simone
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Em primeiro lugar quero agradecer pela sua atenção, gentileza, dedicação e compreensão. Em segundo lugar quero agradecer pelo trabalho espetacular que foi realizado na confecção da minha harpa, ela é com todas as palavras divinamente bela.
A Atenção e dedicação de seus funcionários é exemplar e a qualidade dos instrumentos feito por vocês é sem igual.
Obrigada por me ajudar a realizar meu sonho.
Adriana Teresa
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eu estou muito grato pelo seu atendimento e o de gustavo arias, minha harpa chegou em perfeito estado, ela é muito linda todos os meus amigos ficaram edimirados com o acabamento etc. e tem um colega que ja estar se organizando para comprar uma da mesma por ele não acreditava que a minha harpa chegaria mas quando ele viu ele teve que pegar nela para acreditar, eu vou comprar os metodos e cds de aulas
Davi Martins Da Silva
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Olá, Elaine.
Fiquei IMPRESSIONADO com a qualidade da harpa. É realmente EXCELENTE.
Obrigado.
Bira (Curitiba, Brazil)
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Saludos Gustavo,
Finalmente pude ver el arpa y tocarla, En mis 22 años de experiencia tocando
este instrumento y comparando diferentes opciones de arpas paraguayas. El arpa
que me envió ha sobrepasado todas mis expectativas y ha llegado a ser el arpa
que he tocado que mejor suena. los acordes son sumamente delicados y los
bordones bien intensos. Realmente el arpa es una joya y no me canso de admirar
tantos detalles tan delicados que tiene el arpa, los tallados y las
terminaciones. Habia escuchado del renombre del fabricante pero no imaginaba la
magnitud de su destreza. Muy buen producto y sumamente complacido.
Espero que el otro arpa se igual de sorprendente.
Muchas gracias por su servicio y tanta paciencia
Atentamente
Eliu S.
Puerto Rico
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Buen dia mi estimado Gustavo Arias, dejeme decirle, que le agradezco por el
envio del Arpa, la recibimos en buen estado y todo completo, le doy las gracias
y al mismo tiempo lo felicito porque fabrica muy buenas Arpas, no se si hemos
sidos los unicos en el Salvador en comprarle Arpa a usted, pero dejeme decirle,
que nos ha demostrado su honestidad hacia nosotros, bueno me despido de usted
sin antes darle las gracias por todo, desde que lo contactamos hasta la
entrega, pase siempre buen dia alrededor de su familia.
Atentamente,
Alexander R.
Marcos R. P. (El Salvador)
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Saludos Gustavo,
Gracias por tu excelente servicio. El arpa suena y se ve muy bien.
Gracias mil por tu ayuda.
Excelente ARPA.
Jose Luis R. (New York, USA)
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Hola Gustavo,
Ayer en la noche recibi el arpa, gracias es muy bonita, quiero darle disculpas
por si usted en algun momento percibió desconfianza de mi parte. Costa Rica se
ha convertido en un país de estafas y desfalcos por extranjeros de dudoso
proceder que en conjunto con nacionales nos mantienen en una constante sosobra.
De ahí tal vez mi preocupación. Reitero la disculpa y agradezco profundamente
la generosidad de su proceder.
Ahora lo que necesito es aprender a afinarla y aprender a usar el afinador, el
libro esta muy bonito, pero me gustaria comprar el metodo que usted me habia
hablado que trae fotos, cuando esten a la venta me avisa para comprarlo.
MUCHAS GRACIAS POR TODO Y SALUDOS
Atte: Edith A.
Costa Rica
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Señor Gustavo Arias,
Muchisimas Gracias el Arpa ya me llego este lunes, pero como he estado ocupado
no havia podido agradecerle, y de nuevo muchas gracias, el Arpa esta preciosa y
suena muy bien, estamos en contacto, despuesito pienso comprar una con
palancas. Y de nuevo Muchas gracias!
Jonás B.
Mexico
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Hi Gustavo Arias
and Mr. Maldonado!
Gentlemen, I cannot but admire your perfect skills in making something so
beautiful as the harp I have received today. With quality of work you have
demonstrated, you will conquer the world.
Wishing you both many happy and creative moments!
With gratitude ........
Karl F.
(Australia)
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Mr. Gustavo,
Today, 11/26/12 I received the beautiful harp. It is gorgeous just like I
wanted. I like the machine heads, the levers and specially the finish on the
harp. It came in excellent condition -- not one scratch. I thank you a million
times for the soft cover for the harp. It was very nice doing business with
you and I will recommend your company to everybody. God bless you and thank
you again.
Yours truly,
Jovan Nedeljkovic
Hawaii, USA
Hello Mr. Gustavo,
I received your email regarding using my full name in your feedback page. You
have my permission to use it. I tuned the harp and it has a crystal clear
sound. Thank you again for sending me this beautiful instrument. In the past,
I had Timoteo Rojas and Cristino Baez harps but they were not even close to
yours. When I play your harp, it brings tears to my eyes.
Aloha and mahalo from Hawaii.
Jovan Nedeljkovic
Hawaii, USA
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Dear Gustavo Arias,
It's thanks that my ARPA arrived safety by your perfect packing.
I surprised beautiful finishing, good sound and good quality.
Thank you nice again.
Sincerely yours,
H. Ishikura (Japan)
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Dear Gustavo,
After some hours now some more in praise of the harp:
of course I am very careful with tuning, it will last some days to be more
constant.
Nevertheless I can hear the clear, brillant sound the harp has already.
According to experience the sound grows - what can be more than great?!
I am deeply impressed how fast the tone comes after striking /picking the
string - best conditions to develop clear and brillant playing with a little
more speed.
(This I only experienced with my guitar up to now.)
I can't stop looking at the wonderful carvings, really beautiful , the pillar-top
is very stylish with the inlay and the special end.
The whole surrounding is mirrored in the new shiny surface, the legs are stable
and give good standing.
It can be seen in every detail, that the harp has been manufactured with
extraordinary care - arts and crafts united.
Please, Gustavo, tell Oscar Maldonado and all the men who helped to manufacture
the harp, that they have really finished a very fine instrument which gives a
lot of joy to my musician's heart and soul! ( And about all the mentioned
wonderful details...)
It is always a big pleasure for me to tell them from where the harp origins!
For me it is a great motivation again to play as good as possible and let
people hear with the music all the joy I feel.
Thank you for packing the harp so carefully in that wooden box! We just opened
the top and keep the box.
The softcase is well padded and good to handle -perfect for moving around.
Obviously transportation is no problem never meaning the distance and was fast,
careful and secure. DHL seems to be a very good partner.
It took only five days, although there was a weekend in between.
Very happy and best regards,
Andrea M.
Austria
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Hello Gustavo,
After some difficulties with the customs, DHL delivered my harp yesterday in
the late afternoon.
This morning I found time to tune and started playing. It has got a wonderful
sound and its looking is as shown on the images on your homepage. I am very
satisfied.
I started to "read" the book with a lot of patients and a dictionary, because I
need to learn the technic to play.The strings are so narrow that I will not be
able to play with the technic which I am used to play the tyrolean harp.
But I think I will have much fun to learn and play.
Thank you for answering all my questions in the past and I hope you will answer
if there are more questions some time.
Thank you again with best regards
Dina H. (Austria)
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Gustavo,
Just wanted to let you know the harp sounds great.
We have already played about 7-8 performances with it
and Joss could even fill in (on the harp!!) for our Guitarron player who missed
on of the tocadas.
We were all impressed.
And it looks AWESOME on stage.
Thank you!!!
Terri D.
Arizona, USA
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Dear Gustavo,
I want to thank you very much for the beautiful harp!
It is more beautiful than I ever imagined. Your workmanship is exquisite!
The sound is rich and lovely---it is hard for me to put it down....I want to
play it ALL the time!
I thank you very much for the fine instrument you have made for me, and I will
be sure to recommend you to anyone I meet who is looking for a fine harpmaker
to make them the harp of their dreams!
I will be in touch with you if I have any questions. Actually, I was wondering
if you ever make small harps ("LAP HARPS") that can be carried around to play
at hospitals, etc. I may be looking to buy a lap harp in a few months, and I
would like one of your design if possible.
Thank you, Gustavo. You and your fine harp have made me very happy!
May God bless you and your work!
Debbie D. (Virginia, USA)
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Gustavo,
THANK YOU!!! The harp is a real beauty!! I wasn't expecting that there would be
carvings.......! Thank you so much for including them!!
It is so beautiful, and the sound is wonderful...it is far superior to any
other smaller harps I've heard or tried!
I love the camac levers, too. The sound is so clear!
You have made me so happy, Gustavo! I will always be grateful for the fine
instruments you made for me. And when I play my two harps, I will say a prayer
for you, their maker!
May God continue to bless you and your fine work!
I plan to keep in touch with you to make sure you are doing well, and to keep
you posted about all the good comments I am getting about your beautiful harps.
Each one is truly a work of art!
Many, many thanks! Please let me know if I can ever help you in any way!
Gratefully,
Debbie Doyle
California, USA
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Hello Gustavo, just wanted to thank you for the harp, just received it today.
We
are very satisfied w/ the results and workmanship of the harp, and also thank
you
once again for the case.
Jorge G.
California, USA
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Gustavo,
Just a short note to thank you very much for the prompt delivery of my wife's
harp. She was absolutely delighted with your craftsmanship and quality.
Best regards,
Simon H.
Bristol, UK
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Hola Gustavo, ya me ha llegado el arpa correctamente y sin ningún desperfecto.
Tengo que felicitarte tanto por el trabajo realizado con el arpa en donde se
nota la profesionalidad y por el gran interés que te has tomado, facilitando en
todo momento la buena labor de apoyo y asesoramiento que has tenido tú y tu
equipo. Comentarte que al final y salvo que tenga alguna sorpresa, no he tenido
que pagar nada en la Aduana, suponiendo que al ser por correo ordinario no
tributa nada. Este truco me lo sé, porque suelo pedir a EE.UU repuestos y
accesorios de una Harley que tengo, así que supuse que debería valer para el
arpa.
Se ha quedado muy asombrada la profesora de mi niña de lo bien construida que
está el arpa así como la calidad de los materiales empleados y mucho mas por el
importe final de la misma, aunque ya sé que me comentaste que era un precio
promocional, que te agradezco. Te comento esto porque seguramente, como ella es
profesora de conservatorio, imparte mas clases particulares y dará referencias
tuyas por si algun alumno quiere hacer pedido.
Bueno lo dicho gracias por todo y espero que continueis en la misma linea de
buen hacer que estais llevando.
Un saludo.
Fdo.
Juan Carlos Monedero Navarro.
Spain
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Hello Gustavo,
I've received the harp last week. I must give you very big muchas gracias
Everything is as we have agreed.
The sound of the harp is excellent. The bass tones as well as the high tones
sound three times better than my other harp.
Please tell the builder of the harp Mr. Maldonado that I am a very happy person.
I will recommend him to other possible buyers.
Again thank you very much.
Best regards y un beso,
de Claudia
(Claudia v. T. - The Netherlands)
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Dear Gustavo
This weekend I gave my mother her harp and she was absolutely delighted.
Thank you very much for your support and guidance in deciding which harp to buy
and for making the whole process so easy.
Kind regards,
Lisa H (United Kingdom)
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The harp has arrived this morning... Everything is good! DHL is a very good
courrier... Thank for everything, Gustavo... the instrument is wonderful... l'm
tuning it... It was a pleasure to know you and your factory... If a day l'll
want a full levered paraguayan harp, surely i'll purchase it from you.... Best
regards and good work from Italy...
P.S. (If you want see me and my works, you have to digit on the normal browser
of internet explorer (high on left, not on a searching motor):
www.delfrategallery.editarea.com)
Ciao, Roberto
Roberto Del Frate (Venece, Italy)
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Hola Gustavo,
Quería avisarle que el arpa ya llegó, si bién yo todavía no la ví, mi alumna
está muy contenta porque llegó sin problemas. Saludos y gracias,
Violeta R. (Switzerland)
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¡Hola Gustavo!
El Arpa llego el día de ayer miercoles 22 en la mañana, llego con el enbalaje
un poco roto, pero el Arpa en muy buenas condiciones.
Te felicito ya que el arpa tiene muy buen acabado, muy detallada construcción y
sobre todo, tiene muy buen sonido. Con respecto a los accesorios llegaron
todos, solo que tengo una duda con respecto a las cuerdas, esto es, que
checando la numeración de las cuerdas no viene la cuerda No. 37, que seria la
mas gruesa y de color blanco, ya que viene la No. 36 (Blanca) y la No. 35 (
Azul ) y así suscesibamente vienen el resto de cuerdas; y noto que en el Arpa
las dos cuerdas más gruesas y largas son blancas y la siguiente es azul.
Con respecto al libro método, se me hace muy completo y práctico, en cuanto a
los CDs. no he tenido oportunidad de checarlos, en cuanto lo haga, te daré mis
comentarios.
Muchas gracias por la seriedad en el complimiento de los compromisos y la
calidad de los productos que ofreces en tu página.
Gracias y saludos, ahí te encargo lo de la duda de las cuerdas.
Atte. Miguel Angel. (Mexico)
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Dear Gustavo,
My new harp arrived yesterday in perfect condition.
She has a beautiful sound I am really pleased.
Thank you so much once again it has been a pleasure doing business with you and
I will be in touch in future for strings etc.
Know any nice Paraguayan name I can give my harp?
All the Best Wishes
Mairead (Ireland)
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Y llego el Arpa hoy!!!! Muchas gracias por todo Gustavo... el Arpa es todo una
pieza de arte. Una pregunta... El azul es do y el rojo es fa...correcto? Se que
es lo contrario que las clasicas pero tenia la duda. El arpa llego en una
pieza, gracias a Dios y ya la empeze a tocar. De nuevo muchas gracias por
haberme dado la oportunidad de comprar su arpa estoy muy feliz de porfin tener
mi arpa propia. No me canso de darle las gracias....gracias por todo y estamos
en contacto.
Atentamente,
Ivan E. (California, USA)
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Dear Gustavo,
Sorry that I haven't been able to write sooner as work kept me extremely busy.
I received the harp a while ago and it is just beautiful!!! The look, the shape,
and the smell of the wood all reminds me of Paraguay! It was safely and
securely packed, so it all arrived in a sound and perfect condition. I screened
through Prof. Arzamendia's book and I am amazed at how user-friendly it is. I
have confidence I can self-learn it.
I will be sending over the shipping money next week, so let me know if I need
to fill in any particular information on the Western Union form so you can pick
up the money without trouble.
In the future, if you need a testimonial from me to put up on your website, let
me know. I'd be very glad to provide it.
Cheers,
Heidi C. (Hong Kong)
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Olá, Elaine.
Fiquei IMPRESSIONADO com a qualidade da harpa. É realmente EXCELENTE.
Obrigado.
Bira (Curitiba, Brazil)
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Hello Gustavo,
The harp has arrived!
It is a very nice instrument and I am really happy. I had to pay € 70 in
customs duty.
So, the harp will be greatly admired by all and I am glad to recommend you
highly if anybody should show an interest.
Thanks again,
Günter L. (Ireland)
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Hi Gustavo,
I received the harp yesterday and it is absolutely beautiful. I do have a
question before I start to tune it.
Looking at the strings, it does appear that you strung it "American" style, but
I'm not sure what the lowest note is, and I don't want to tune it wrong. The
first two notes are white strings, and the third string is red, so it looks
like it should be a "C" (assuming all strings are in the treble clef, just to
avoid confusion). Does that mean that the lowest note on the harp is an "A"?
Please let me know, and then I can start tuning. Thank you for a most beautiful
harp.
Sidney M. (USA)
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Dear Gustavo,
I received my harp today in perfect condition. It has a lovely tone. I have
tuned the harp to an F low note - played it, listened to each string, compared
the tension, string length, diameter to the same notes on my larger harp, and I
think it makes a lovely harp. The bass is nice - better than I had hoped for in
a smaller harp and the upper notes have a beautiful clarity. And I admire the
really close grain top to the soundbox and look forward to really getting to
know this charming harp. Thank you!
All the best,
Kay N. (USA)
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Strings are here. They came in yesterday.... Very Happy, Thank you very much.
Brian B. (USA)
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Hola Gustavo,
Recibi el arpa muy rapido y sin nigun problema.
Perfecto, una maravilla como la primera vez . Esta arreglado un poco mas alto y
me gusta tambien muchisimo .
Me olvide de confirmar a Escrow.com porque estaba de viaje cuando llego el arpa
y la vi 2 dias despues, que era el viernes en la tarde. El lunes me olvide de
mandar el e-mail a Escrow de mi officina, entonces me confirmaron que habia
acceptado el pagamento porque hacia 3 dias.
Gracias para todo,
Atentamente,
Denis B. (Garches, France)
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Dear Gustavo,
The harp has arrived and is in perfect condition. It will be offered to my
sister on July 16th. Thanks a lot for this smooth process, it's been a pleasure
ordering from you.
Best regards,
Helene D. (Orthez, France)
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Dear Gustavo,
This is to tell you that my sister wept with joy when she received your harp
last night! I thought I would share that moment with you.
Thanks and all the best to you,
Helene D. (Orthez, France)
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Dear Mr. Arias
I acknowledge receipt of the goods.
It's all OK. Thank you for your excellent service!
Regards,
Norbert S. (Austria)
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We received the harp today. Everything looks great, and thanks again for the
string arrangement.
Steve W. (California, USA)
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Dear Gustavo Arias,
Finally yesterday evening we could give a look to the harp, and it really took
all the 5 of us our breath away, it's beautiful. And you packet it also very
sturdy. The aduane did not even dare to open it, bec they could not close it
again as it was!
The tuner, thanks about that, the guitars are perfect tuned from this day
on,what a pleasure to hear. Gerry asked how we have to tune the harp now on C?
and how to do if we need it on F?
Thanks for the book, we have to get on practice now.
Thank you very much!, and thanks for all your very good services and patience
with all our questions.
Greetings and best luck for the future,
Gerry & Jolanda W. (Panama)
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Hello! Everything looks great! What a beautiful instrument! I look forward to
learning how to play! Good luck with everything!
Krissi W. (USA)
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Dear Gustavo,
I am really enjoying my harp. My harp teacher also loves it and states that it
has a wonderful tone. I am going to order a soft case and an extra set of
strings; however, I am wondering if you have an instruction manual for
restringing. Thank you!
Krissi W. (USA)
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Gustavo, I got the harp!
Great and I love it! thank you for the beautiful work! And for the book! That
really is helping. I have a question. the the blue strigns are D? and the red
G? and to tune it, the lowest string is a B in the -2 octave, right? and the
highest note is a C? right? in the +4 octave, and it's just like a piano,
correct? Let me know before the pattern is too ingrained.
Thank you,
Nina J. R. (Arizona, USA)
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Hi Gustavo,
I love this harp. My friends who are visiting over the summer are really
impressed by it. I am actually picking it up quite quickly. It's just like the
piano and guitar combined... very fun! I am still getting used to it. One of
the piano students I teach, actually wants to learn the harp, and I highly
recommended your paraguayan harps. I told them of the great service I received
from you. The sound of the harp is beautiful. I accidently broke one of the
highest strings because I was tunning in the wrong direction, and it snapped.
But it's ok. I finally was able to tune the harp... it took a while but it's
well worth it. Thanks again!
Sincerely,
Angela S. (California, USA)
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Dear Gustavo,
We love the harp! It was very out of tune when we got it, but it's tone and
quality are excellent! Thank you so much! The shipping was very fast and easy.
We didn't expect it to get here so quickly! Thank you once again!
Margaret F. (USA)
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Hi Gustavo,
The harp arrived safe and sound last night. We felt that we had to let you know
how thrilled we are with it. It is absolutely beautiful. It arrived so quickly,
and it was so well protected too. Thank you so much! You were so helpful and
patient with us, and the harp is such a thing of beauty, something to treasure
always. I know that Alice will be more than delighted when she sees it, we just
can't thank you enough. Hopefully one day we can do business with you again. It
has been such a pleasure!
All the very best,
Jenny and Simon.
Jenny T. (UK)
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Gustavo,
My harp arrived safely and it's beautiful . Now I just gota figure out how to
tune it :)
Thank you, Cissy
Annette M. (Canada)
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I was trying to treat it like an irish harp and when I broke the string I had
to discover how it worked.... Thank you. And we all love the harp. It's quite a
looker and I can't wait till the strings settle and it stays in tune. Cissy
Annette M. (Canada)
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Dear Gustavo,
The harp you sent is beautiful--even more so than the one in the photo on your
site that I fell in love with. It has excellent tone, lending to my Celtic
music the slightly middle eastern sound that Celtic music ought to have. Thank
you so much for answering all my questions, your prompt replies, and of course
the harp you sent. I can only imagine the work that went into it.
Best wishes,
Lauren M. (California, USA)
PS, When I get my website up and running, it will definitely include a plug for
your harps.
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Saludos Gustavo,
Primero que nada gracias por todo tu servicio, fue muy bueno. Me encanta el
Arpa, tiene muy bien sonido, es preciosa y las llaves afinan muy bien. Estaré
en contacto contigo para otras Arpas. Solo tuve dificultad aqui en Puerto Rico
para la entrega del Arpa.
Gracias por todo.
Jose Luis R. (Puerto Rico)
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Dear Gustavo,
The harp came. It is beautiful. Thank you, so much! It has been a pleasure. I
have another friend who is talking about getting a harp. I'll send her to you,
if possible. One more thing , what notes are the red and blue strings supposed
to be tuned to?
Anne D. (Hawaii)
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Hi, I tuned up both of the arpa to B and they play absolutely wonderfull. I
really like the professional one, it has a very rich tone, but is also bright
in the upper octaves, which is exactly what I like.
I am looking forward to the other two arpa, let me know how soon it will be
till they are ready.
Ted C. (Chicago, USA)
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Dear Gustavo-san,
Thank you very much for a nice harp!
My wife received it yesterday. Good looking, good color, good sound.....and
perfect packing.
I will contact you again if I would get a next order.
Best regards,
Takamichi O. (Japan)
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