feedbacks

These are some of the many feedbacks we received from satisfied owners of our Paraguayan harps

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Mr.  Gustavo,
Today, 11/26/12 I received the beautiful harp.  It is gorgeous just like I wanted.  I like the machine heads, the levers and specially the finish on the harp. It came in excellent condition -- not one scratch. I thank you a million times for the soft cover for the harp.  It was very nice doing business with you and I will recommend your company to everybody.  God bless you and thank you again. 
Yours truly,

Jovan Nedeljkovic
Hawaii, USA

Hello Mr. Gustavo,
I received your email regarding using my full name in your feedback page. You have my permission to use it. I tuned the harp and it has a crystal clear sound.  Thank you again for sending me this beautiful instrument. In the past,  I had  Timoteo  Rojas and Cristino Baez harps but they were not even close to yours. When I play your harp, it brings tears to my eyes. 
Aloha and mahalo from Hawaii.  

Jovan Nedeljkovic
Hawaii, USA

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Hi Gustavo Arias and Mr. Maldonado!
Gentlemen, I cannot but admire your perfect skills in making something so beautiful as the harp I have received today. With quality of work you have demonstrated, you will conquer the world.
Wishing you both many happy and creative moments!

With gratitude ........
Karl F. (Australia)

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Buen dia mi estimado Gustavo Arias, dejeme decirle, que le agradezco por el envio del Arpa, la recibimos en buen estado y todo completo, le doy las gracias y al  mismo tiempo lo felicito porque fabrica muy buenas Arpas, no se si hemos sidos los unicos en el Salvador en comprarle Arpa a usted, pero dejeme decirle, que nos ha demostrado su honestidad hacia nosotros, bueno me despido de usted sin antes darle las gracias por todo, desde que lo contactamos hasta la entrega, pase siempre buen dia alrededor de su familia.

Atentamente ,

Alexander R.
Marcos R. P. (El Salvador)

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Dear Gustavo Arias,

It's thanks that my ARPA arrived safety by your perfect packing.
I surprised beautiful finishing, good sound and good quality.
Thank you nice again.

Sincerely yours,
H. Ishikura (Japan)

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Dear Gustavo,

After some hours now some more in praise of the harp:
of course I am very careful with tuning, it will last some days to be more constant.

Nevertheless I can hear the clear, brillant sound the harp has already.
According to experience the sound grows - what can be more than great?!
I am deeply impressed how fast the tone comes after striking /picking the string - best conditions to develop clear and brillant playing with a little more speed.
(This I only experienced with my guitar up to now.)
I can't stop looking at the wonderful carvings, really beautiful , the pillar-top is very stylish with the inlay and the special end.
The whole surrounding is mirrored in the new shiny surface, the legs are stable and give good standing.
It can be seen in every detail, that the harp has been manufactured with extraordinary care - arts and crafts united.

Please, Gustavo, tell Oscar Maldonado and all the men who helped to manufacture the harp, that they have really finished a very fine instrument which gives a lot of joy to my musician's heart and soul! ( And about all the mentioned wonderful details...)
It is always a big pleasure for me to tell them from where the harp origins!
For me it is a great motivation again to play as good as possible and let people hear with the music all the joy I feel.

Thank you for packing the harp so carefully in that wooden box! We just opened the top and keep the box.
The softcase is well padded and good to handle -perfect for moving around.

Obviously transportation is no problem never meaning the distance and was fast, careful and secure. DHL seems to be a very good partner.
It took only five days, although there was a weekend in between.

Very happy and best regards,

Andrea M.
Austria

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Hello Gustavo,

After some difficulties with the customs, DHL delivered my harp yesterday in the late afternoon.
This morning I found time to tune and started playing. It has got a wonderful sound and its looking is as shown on the images on your homepage. I am very satisfied.

I started to "read" the book with a lot of patients and a dictionary, because I need to learn the technic to play.The strings are so narrow that I will not be able to play with the technic which I am used to play the tyrolean harp.
But I think I will have much fun to learn and play.
Thank you for answering all my questions in the past and I hope you will answer if there are more questions some time.

Thank you again with best regards

Dina H. (Austria)

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Gustavo,

Just wanted to let you know the harp sounds great.
We have already played about 7-8 performances with it
and Joss could even fill in (on the harp!!) for our Guitarron player who missed on of the tocadas.
We were all impressed.
And it looks AWESOME on stage.
Thank you!!!

Terri D.
Arizona, USA

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Señor Gustavo Arias,
Muchisimas Gracias el Arpa ya me llego este lunes, pero como he estado ocupado no havia podido agradecerle, y de nuevo muchas gracias, el Arpa esta preciosa y suena muy bien, estamos en contacto, despuesito pienso comprar una con palancas. Y de nuevo Muchas gracias!

Jonás B.
Mexico
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Dear Gustavo,

I want to thank you very much for the beautiful harp!
It is more beautiful than I ever imagined. Your workmanship is exquisite!
The sound is rich and lovely---it is hard for me to put it down....I want to play it ALL the time!

I thank you very much for the fine instrument you have made for me, and I will be sure to recommend you to anyone I meet who is looking for a fine harpmaker to make them the harp of their dreams!

I will be in touch with you if I have any questions. Actually, I was wondering if you ever make small harps ("LAP HARPS") that can be carried around to play at hospitals, etc. I may be looking to buy a lap harp in a few months, and I would like one of your design if possible.

Thank you, Gustavo. You and your fine harp have made me very happy!

May God bless you and your work!

Debbie D. (Virginia, USA)

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Saludos Gustavo,

Gracias por tu excelente servicio. El arpa suena y se ve muy bien.
Gracias mil por tu ayuda.
Excelente ARPA.

Jose Luis R. (New York, USA)

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Hello Gustavo, just wanted to thank you for the harp, just received it today. We
are very satisfied w/ the results and workmanship of the harp, and also thank you
once again for the case.

Jorge G.
California, USA

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Hola Gustavo,

Ayer en la noche recibi el arpa, gracias es muy bon ita, quiero darle disculpas por si usted en algun momento percibió desconfianza de mi parte. Costa Rica se ha convertido en un país de estafas y desfalcos por extranjeros de dudoso proceder que en conjunto con nacionales nos mantienen en una constante sosobra. De ahí tal vez mi preocupación. Reitero la disculpa y agradezco profundamente la generosidad de su proceder.

Ahora lo que necesito es aprender a afinarla y aprender a usar el afinador, el libro esta muy bonito, pero me gustaria comprar el metodo que usted me habia hablado que trae fotos, cuando esten a la venta me avisa para comprarlo.

MUCHAS GRACIAS POR TODO Y SALUDOS

Atte: Edith A.
Costa Rica

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Gustavo,

THANK YOU!!! The harp is a real beauty!! I wasn't expecting that there would be carvings.......! Thank you so much for including them!!

It is so beautiful, and the sound is wonderful...it is far superior to any other smaller harps I've heard or tried!
I love the camac levers, too. The sound is so clear!

You have made me so happy, Gustavo! I will always be grateful for the fine instruments you made for me. And when I play my two harps, I will say a prayer for you, their maker!

May God continue to bless you and your fine work!
I plan to keep in touch with you to make sure you are doing well, and to keep you posted about all the good comments I am getting about your beautiful harps. Each one is truly a work of art!

Many, many thanks! Please let me know if I can ever help you in any way!

Gratefully,

Debbie Doyle
California, USA

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Saludos Gustavo,

Finalmente pude ver el arpa y tocarla, En mis 22 años de experiencia tocando este instrumento y comparando diferentes opciones de arpas paraguayas. El arpa que me envió ha sobrepasado todas mis expectativas y ha llegado a ser el arpa que he tocado que mejor suena. los acordes son sumamente delicados y los bordones bien intensos. Realmente el arpa es una joya y no me canso de admirar tantos detalles tan delicados que tiene el arpa, los tallados y las terminaciones. Habia escuchado del renombre del fabricante pero no imaginaba la magnitud de su destreza. Muy buen producto y sumamente complacido.
Espero que el otro arpa se igual de sorprendente.

Muchas gracias por su servicio y tanta paciencia

Atentamente

Eliu S.
Puerto Rico

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Gustavo,

Just a short note to thank you very much for the prompt delivery of my wife's harp. She was absolutely delighted with your craftsmanship and quality.

Best regards,

Simon H.
Bristol, UK

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Hola Gustavo, ya me ha llegado el arpa correctamente y sin ningún desperfecto. Tengo que felicitarte tanto por el trabajo realizado con el arpa en donde se nota la profesionalidad y por el gran interés que te has tomado, facilitando en todo momento la buena labor de apoyo y asesoramiento que has tenido tú y tu equipo. Comentarte que al final y salvo que tenga alguna sorpresa, no he tenido que pagar nada en la Aduana, suponiendo que al ser por correo ordinario no tributa nada. Este truco me lo sé, porque suelo pedir a EE.UU repuestos y accesorios de una Harley que tengo, así que supuse que debería valer para el arpa.

Se ha quedado muy asombrada la profesora de mi niña de lo bien construida que está el arpa así como la calidad de los materiales empleados y mucho mas por el importe final de la misma, aunque ya sé que me comentaste que era un precio promocional, que te agradezco. Te comento esto porque seguramente, como ella es profesora de conservatorio, imparte mas clases particulares y dará referencias tuyas por si algun alumno quiere hacer pedido.

Bueno lo dicho gracias por todo y espero que continueis en la misma linea de buen hacer que estais llevando.

Un saludo.
Fdo.
Juan Carlos Monedero Navarro.
Spain

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Hello Gustavo,

I've received the harp last week. I must give you very big muchas gracias Everything is as we have agreed.
The sound of the harp is excellent. The bass tones as well as the high tones sound three times better than my other harp.
Please tell the builder of the harp Mr. Maldonado that I am a very happy person. I will recommend him to other possible buyers.
Again thank you very much.

Best regards y un beso,
de Claudia
(Claudia v. T. - The Netherlands)

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Dear Gustavo

This weekend I gave my mother her harp and she was absolutely delighted.
Thank you very much for your support and guidance in deciding which harp to buy and for making the whole process so easy.

Kind regards,
Lisa H (United Kingdom)

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The harp has arrived this morning... Everything is good! DHL is a very good courrier... Thank for everything, Gustavo... the instrument is wonderful... l'm tuning it... It was a pleasure to know you and your factory... If a day l'll want a full levered paraguayan harp, surely i'll purchase it from you.... Best regards and good work from Italy...
P.S. (If you want see me and my works, you have to digit on the normal browser of internet explorer (high on left, not on a searching motor): www.delfrategallery.editarea.com)
Ciao, Roberto
Roberto Del Frate (Venece, Italy)

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Hola Gustavo,

Quería avisarle que el arpa ya llegó, si bién yo todavía no la ví, mi alumna está muy contenta porque llegó sin problemas. Saludos y gracias,

Violeta R. (Switzerland)

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¡Hola Gustavo!
El Arpa llego el día de ayer miercoles 22 en la mañana, llego con el enbalaje un poco roto, pero el Arpa en muy buenas condiciones.
Te felicito ya que el arpa tiene muy buen acabado, muy detallada construcción y sobre todo, tiene muy buen sonido. Con respecto a los accesorios llegaron todos, solo que tengo una duda con respecto a las cuerdas, esto es, que checando la numeración de las cuerdas no viene la cuerda No. 37, que seria la mas gruesa y de color blanco, ya que viene la No. 36 (Blanca) y la No. 35 ( Azul ) y así suscesibamente vienen el resto de cuerdas; y noto que en el Arpa las dos cuerdas más gruesas y largas son blancas y la siguiente es azul.
Con respecto al libro método, se me hace muy completo y práctico, en cuanto a los CDs. no he tenido oportunidad de checarlos, en cuanto lo haga, te daré mis comentarios.
Muchas gracias por la seriedad en el complimiento de los compromisos y la calidad de los productos que ofreces en tu página.
Gracias y saludos, ahí te encargo lo de la duda de las cuerdas.

Atte. Miguel Angel. (Mexico)

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Dear Gustavo,

My new harp arrived yesterday in perfect condition.
She has a beautiful sound I am really pleased.

Thank you so much once again it has been a pleasure doing business with you and I will be in touch in future for strings etc.

Know any nice Paraguayan name I can give my harp?

All the Best Wishes
Mairead (Ireland)

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Y llego el Arpa hoy!!!! Muchas gracias por todo Gustavo... el Arpa es todo una pieza de arte. Una pregunta... El azul es do y el rojo es fa...correcto? Se que es lo contrario que las clasicas pero tenia la duda. El arpa llego en una pieza, gracias a Dios y ya la empeze a tocar. De nuevo muchas gracias por haberme dado la oportunidad de comprar su arpa estoy muy feliz de porfin tener mi arpa propia. No me canso de darle las gracias....gracias por todo y estamos en contacto.

Atentamente,

Ivan E. (California, USA)

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Dear Gustavo,

Sorry that I haven't been able to write sooner as work kept me extremely busy.

I received the LLia while ago and it is just beautiful!!! The look, the shape, and the smell of the wood all reminds me of Paraguay! It was safely and securely packed, so it all arrived in a sound and perfect condition. I screened through Prof. Arzamendia's book and I am amazed at how user-friendly it is. I have confidence I can self-learn it.

I will be sending over the shipping money next week, so let me know if I need to fill in any particular information on the Western Union form so you can pick up the money without trouble.

In the future, if you need a testimonial from me to put up on your website, let me know. I'd be very glad to provide it.

Cheers,

Heidi C. (Hong Kong)

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Olá, Elaine.

Fiquei IMPRESSIONADO com a qualidade da harpa. É realmente EXCELENTE.

Obrigado.
Bira (Curitiba, Brazil)
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Hello Gustavo,

The harp has arrived!

It is a very nice instrument and I am really happy. I had to pay € 70 in customs duty.
So, the harp will be greatly admired by all and I am glad to recommend you highly if anybody should show an interest.

Thanks again,
Günter L. (Ireland)

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Hi Gustavo,

I received the harp yesterday and it is absolutely beautiful. I do have a question before I start to tune it.
Looking at the strings, it does appear that you strung it "American" style, but I'm not sure what the lowest note is, and I don't want to tune it wrong. The first two notes are white strings, and the third string is red, so it looks like it should be a "C" (assuming all strings are in the treble clef, just to avoid confusion). Does that mean that the lowest note on the harp is an "A"? Please let me know, and then I can start tuning. Thank you for a most beautiful harp.

Sidney M. (USA)

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Dear Gustavo,

I received my harp today in perfect condition. It has a lovely tone. I have tuned the harp to an F low note - played it, listened to each string, compared the tension, string length, diameter to the same notes on my larger harp, and I think it makes a lovely harp. The bass is nice - better than I had hoped for in a smaller harp and the upper notes have a beautiful clarity. And I admire the really close grain top to the soundbox and look forward to really getting to know this charming harp. Thank you!

All the best,
Kay N. (USA)

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Strings are here. They came in yesterday.... Very Happy, Thank you very much.

Brian B. (USA)

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Hola Gustavo,

Recibi el arpa muy rapido y sin nigun problema.
Perfecto, una maravilla como la primera vez . Esta arreglado un poco mas alto y me gusta tambien muchisimo .
Me olvide de confirmar a Escrow.com porque estaba de viaje cuando llego el arpa y la vi 2 dias despues, que era el viernes en la tarde. El lunes me olvide de mandar el e-mail a Escrow de mi officina, entonces me confirmaron que habia acceptado el pagamento porque hacia 3 dias.

Gracias para todo,

Atentamente,
Denis B. (Garches, France)

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Dear Gustavo,

The harp has arrived and is in perfect condition. It will be offered to my sister on July 16th. Thanks a lot for this smooth process, it's been a pleasure ordering from you.

Best regards,

Helene D. (Orthez, France)

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Dear Gustavo,

This is to tell you that my sister wept with joy when she received your harp last night! I thought I would share that moment with you.

Thanks and all the best to you,

Helene D. (Orthez, France)

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Dear Mr. Arias

I acknowledge receipt of the goods.
It's all OK. Thank you for your excellent service!

Regards,
Norbert S. (Austria)

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We received the harp today. Everything looks great, and thanks again for the string arrangement.

Steve W. (California, USA)

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Dear Gustavo Arias,

Finally yesterday evening we could give a look to the harp, and it really took all the 5 of us our breath away, it's beautiful. And you packet it also very sturdy. The aduane did not even dare to open it, bec they could not close it again as it was!
The tuner, thanks about that, the guitars are perfect tuned from this day on,what a pleasure to hear. Gerry asked how we have to tune the harp now on C? and how to do if we need it on F?
Thanks for the book, we have to get on practice now.
Thank you very much!, and thanks for all your very good services and patience with all our questions.

Greetings and best luck for the future,

Gerry & Jolanda W. (Panama)

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Hello! Everything looks great! What a beautiful instrument! I look forward to learning how to play! Good luck with everything!

Krissi W. (USA)

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Dear Gustavo,

I am really enjoying my harp. My harp teacher also loves it and states that it has a wonderful tone. I am going to order a soft case and an extra set of strings; however, I am wondering if you have an instruction manual for restringing. Thank you!

Krissi W. (USA)

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Gustavo, I got the harp!

Great and I love it! thank you for the beautiful work! And for the book! That really is helping. I have a question. the the blue strigns are D? and the red G? and to tune it, the lowest string is a B in the -2 octave, right? and the highest note is a C? right? in the +4 octave, and it's just like a piano, correct? Let me know before the pattern is too ingrained.

Thank you,

Nina J. R. (Arizona, USA)

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Hi Gustavo,

I love this harp. My friends who are visiting over the summer are really impressed by it. I am actually picking it up quite quickly. It's just like the piano and guitar combined... very fun! I am still getting used to it. One of the piano students I teach, actually wants to learn the harp, and I highly recommended your paraguayan harps. I told them of the great service I received from you. The sound of the harp is beautiful. I accidently broke one of the highest strings because I was tunning in the wrong direction, and it snapped. But it's ok. I finally was able to tune the harp... it took a while but it's well worth it. Thanks again!

Sincerely,

Angela S. (California, USA)

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Dear Gustavo,

We love the harp! It was very out of tune when we got it, but it's tone and quality are excellent! Thank you so much! The shipping was very fast and easy. We didn't expect it to get here so quickly! Thank you once again!

Margaret F. (USA)

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Hi Gustavo,
The harp arrived safe and sound last night. We felt that we had to let you know how thrilled we are with it. It is absolutely beautiful. It arrived so quickly, and it was so well protected too. Thank you so much! You were so helpful and patient with us, and the harp is such a thing of beauty, something to treasure always. I know that Alice will be more than delighted when she sees it, we just can't thank you enough. Hopefully one day we can do business with you again. It has been such a pleasure!

All the very best,
Jenny and Simon.

Jenny T. (UK)

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Gustavo,

My harp arrived safely and it's beautiful . Now I just gota figure out how to tune it :)
Thank you, Cissy

Annette M. (Canada)

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I was trying to treat it like an irish harp and when I broke the string I had to discover how it worked.... Thank you. And we all love the harp. It's quite a looker and I can't wait till the strings settle and it stays in tune. Cissy

Annette M. (Canada)

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Dear Gustavo,

The harp you sent is beautiful--even more so than the one in the photo on your site that I fell in love with. It has excellent tone, lending to my Celtic music the slightly middle eastern sound that Celtic music ought to have. Thank you so much for answering all my questions, your prompt replies, and of course the harp you sent. I can only imagine the work that went into it.

Best wishes,

Lauren M. (California, USA)

PS, When I get my website up and running, it will definitely include a plug for your harps.

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Saludos Gustavo,

Primero que nada gracias por todo tu servicio, fue muy bueno. Me encanta el Arpa, tiene muy bien sonido, es preciosa y las llaves afinan muy bien. Estaré en contacto contigo para otras Arpas. Solo tuve dificultad aqui en Puerto Rico para la entrega del Arpa.
Gracias por todo.

Jose Luis R. (Puerto Rico)

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Dear Gustavo,

The harp came. It is beautiful. Thank you, so much! It has been a pleasure. I have another friend who is talking about getting a harp. I'll send her to you, if possible. One more thing , what notes are the red and blue strings supposed to be tuned to?

Anne D. (Hawaii)

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Hi, I tuned up both of the arpa to B and they play absolutely wonderfull. I really like the professional one, it has a very rich tone, but is also bright in the upper octaves, which is exactly what I like.
I am looking forward to the other two arpa, let me know how soon it will be till they are ready.

Ted C. (Chicago, USA)

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Dear Gustavo-san,

Thank you very much for a nice harp!
My wife received it yesterday. Good looking, good color, good sound.....and perfect packing.
I will contact you again if I would get a next order.

Best regards,
Takamichi O. (Japan)